Mental Health

Norfolk and Waveney Mind

Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

Telephone: 0300 330 5488


Combat Stress

Combat Stress is the UK’s leading charity for veterans’ mental health. For a century, they’ve helped former servicemen and women with mental health problems such as anxiety, depression and post-traumatic stress disorder (PTSD).

Telephone: 0800 138 1619

SMS: 07537 404719




SANE is a leading UK mental health charity. They work to improve the quality of life for anyone affected by mental illness.

Telephone: 020 3805 1790



The NHS Wellbeing Service (IAPT - Improving Access to Psychological Therapies)

The Wellbeing Service offer free help and support to improve wellbeing and manage stress, low mood and anxiety. Their aim is to reduce the onset of mental ill health, prevent deterioration and promote recovery by offering a range of webinars, talking therapies, employment support, peer support and social activities.

Telephone: 0300 123 1503


Norfolk LGBT+ Project

To relieve the mental and emotional suffering of people in Norfolk and Waveney who are lesbian, gay, bisexual or transgender (LGBT+) or in doubt of their sexuality or gender identity by the provision of advice, peer-support and information.

Telephone: 01603 219299



Teen Mental Health – A Guide for Parents

Information, advice and tips on lots of common issues that you can help your teen with.

Telephone: 0203 773 6024



Mermaids supports gender-diverse children and young people until their 20th birthday, as well as their families and professionals involved in their care.

Helpline: 0808 801 0400



Qwell, delivered by Kooth, has been commissioned by NHS Norfolk and Waveney CCG to provide adults, aged 26 and over, with free and confidential digital mental health support. With no waiting list or thresholds to meet, Qwell is available immediately and is accessible 24 hours a day, seven days a week.



Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 5000 927



Campaign Against Living Miserably (CALM)

The Campaign Against Living Miserably (CALM) is leading a movement against male suicide, the single biggest killer of men under 45 in the UK.

Telephone: 0800 58 58 58


The Norwich Centre

The Norwich Centre offers professional confidential counselling and will not turn anyone away for financial reasons. Please note that they are not a crisis service. 

Telephone: 01603 617709



Every Mind Matters

Every Mind Matters is there to help you manage and maintain your mental health, as good mental health makes such a difference. It helps us to relax more, achieve more and enjoy our lives more.



Get help in a crisis

If you are supported by one of NSFT’s services:

Check your care plan, and:

During office hours contact your care coordinator or the duty number for the team that is supporting you. If you don’t have their details, visit NSFT’s service finder.

Or call the urgent mental health helpline on 111 and select option 2.

If you need urgent help and you are not supported by NSFT’s services:

Call 111 and select option 2 to speak to the 24-hour urgent mental health helpline

The number above can connect you to crisis services. If you are with someone who has attempted suicide, call 999 and stay with them until the ambulance arrives.

If anyone is at serious risk of harm, call 999 and ask for the police.

The Mix - Essential support for under 25s

Welcome to The Mix. Whether you’re 13, 25, or any age in between, they’re here to take on the embarrassing problems, weird questions, and please-don’t-make-me-say-it-out-loud thoughts you have. They give you the information and support you need to deal with it all. Because you can. Because you’re awesome.

Twitter: @TheMixUK

Facebook: @TheMixUK

Telephone: 0808 808 4994



Help for those in farming who may be affected by stress and depression.

Telephone: 0300 323 0400




Free anonymous online chat for young people to discuss your mental health issues.



Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123