Mental Health
Norfolk and Waveney Mind
Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.
Telephone: 0300 330 5488
Website: www.norfolkandwaveneymind.org.uk
Campaign Against Living Miserably (CALM)
The Campaign Against Living Miserably (CALM) is leading a movement against male suicide, the single biggest killer of men under 45 in the UK.
Telephone: 0800 58 58 58
Website: www.thecalmzone.net
The Norwich Centre
The Norwich Centre offers professional confidential counselling and will not turn anyone away for financial reasons. Please note that they are not a crisis service.
Telephone: 01603 617709
Website: www.norwichcentre.org
Email: info@norwichcentre.org
Papyrus Hopeline
HOPELINE247 advisers want to work with you to understand why thoughts of suicide might be present. They also want to provide you with a safe space to talk through anything happening in your life that could be impacting on your or anyone else’s ability to stay safe.
Helpline: 08000 684 141 (9am-midnight everyday) (up to age 35)
Text Service: 07866039967 (9am-midnight everyday) (up to age 35)
Every Mind Matters
Every Mind Matters is there to help you manage and maintain your mental health, as good mental health makes such a difference. It helps us to relax more, achieve more and enjoy our lives more.
Website: www.nhs.uk/oneyou/every-mind-matters
Email: oneyou@phe.gov.uk
Mancroft Advice Project
Support around gender (Evolve), drugs, alcohol, housing, money, benefits, education, training, and employment. Offers counselling and drop in. They are available 8am – 4.30pm Monday to Friday.
Great Yarmouth office: 01493 854839
Norwich office: 01603 766994.
Website: www.map.uk.net
Young Minds
Whether you want to understand more about how you’re feeling and find ways to feel better, or you want to support someone who’s struggling, we can help.
Parent helpline for children: 0808 802 5544
Website: www.youngminds.org.uk
Get help in a crisis
If you are supported by one of NSFT’s services:
Check your care plan, and:
During office hours contact your care coordinator or the duty number for the team that is supporting you. If you don’t have their details, visit NSFT’s service finder.
Or call the urgent mental health helpline on 111 and select option 2.
If you need urgent help and you are not supported by NSFT’s services:
Call 111 and select option 2 to speak to the 24-hour urgent mental health helpline
The number above can connect you to crisis services. If you are with someone who has attempted suicide, call 999 and stay with them until the ambulance arrives.
If anyone is at serious risk of harm, call 999 and ask for the police.
Norfolk LGBT+ Project
To relieve the mental and emotional suffering of people in Norfolk and Waveney who are lesbian, gay, bisexual or transgender (LGBT+) or in doubt of their sexuality or gender identity by the provision of advice, peer-support and information.
Telephone: 01603 219299
Website: www.norfolklgbtproject.co.uk
Teen Mental Health – A Guide for Parents
Information, advice and tips on lots of common issues that you can help your teen with.
Telephone: 0203 773 6024
Website: www.mytutor.co.uk/blog/parents/teen-mental-health-a-guide-for-parents
Mermaids
Mermaids supports gender-diverse children and young people until their 20th birthday, as well as their families and professionals involved in their care.
Helpline: 0808 801 0400
Website: www.mermaidsuk.org.uk
REST Kings Lynne
However you’re feeling, at REST you’ll find open and non-judgemental support.
We provide walk in mental health support that will empower you to take positive steps towards recovery.
- Days and Times: Open Monday – Friday 9.30- 4.30
- Location: 56 High Street, Kings Lynne, PE30 1AY
- Telephone: 0300 300 5488
- Website: norfolkandwaveneymind.org.uk/rest
Samaritans
Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.
Telephone: 116 123
Website: www.samaritans.org
Email: jo@samaritans.org
Op Courage
Op COURAGE is an NHS mental health specialist service designed to help serving personnel due to leave the military, reservists, armed forces veterans and their families.
The service will arrange for you to have an assessment, to make sure you get the right care and support.
Combat Stress
Combat Stress is the UK’s leading charity for veterans’ mental health. For a century, they’ve helped former servicemen and women with mental health problems such as anxiety, depression and post-traumatic stress disorder (PTSD).
Telephone: 0800 138 1619
SMS: 07537 173683
Website: www.combatstress.org.uk
Email: helpline@combatstress.org.uk
Sane
SANE is a leading UK mental health charity. They work to improve the quality of life for anyone affected by mental illness.
Telephone: 020 3805 1790
Website: www.sane.org.uk
Email: info@sane.org.uk
Shout Text Service
When life feels tough, Shout want you to know that there’s someone there for you. They have come together with five other leading mental health charities to say that if you’re a young person struggling with any kind of mental health worry, you’re not alone.
Text Service: Text shout to 85258 (24 hours a day)
Website: www.giveusashout.org
Norfolk and Suffolk Well-Being Service
Different types of wellbeing support are available to people living in Norfolk and Waveney, and Suffolk.
Website: www.wellbeingnands.co.uk/norfolk
NHS Talking Therapies Norfolk and Waveney also known as Norfolk and Waveney Wellbeing
The Wellbeing Service offer free help and support to improve wellbeing and manage stress, low mood and anxiety. Their aim is to reduce the onset of mental ill health, prevent deterioration and promote recovery by offering a range of online workshops, talking therapies, employment support, peer support and social activities.
Telephone: 0300 123 1503
Website: www.wellbeingnands.co.uk
Norfolk Chat Health
You can chat about a mental or physical health worry or question you have. The team will answer your questions and offer confidential support.
Text Service: 07480635060 (11-19 years old, Monday to Friday 9am-5pm, excluding bank holidays)
The Mix - Essential support for under 25s
Welcome to The Mix. Whether you’re 13, 25, or any age in between, they’re here to take on the embarrassing problems, weird questions, and please-don’t-make-me-say-it-out-loud thoughts you have. They give you the information and support you need to deal with it all. Because you can. Because you’re awesome.
Twitter: @TheMixUK
Facebook: @TheMixUK
Telephone: 0808 808 4994
Website: www.themix.org.uk
YANA
Help for those in farming who may be affected by stress and depression.
Telephone: 0300 323 0400
Website: www.yanahelp.org
Email: johoey@yanahelp.org
This May Help
This May Help: Advice for supporting your child’s mental health.
Website: www.thismayhelp.me
Kooth
Free anonymous online chat for young people to discuss your mental health issues.
Website: kooth.com
Rethink
Rethink provide expert, accredited advice and information to everyone affected by mental health problems.
Telephone: 0300 5000 927
Website: www.rethink.org
Email: info@rethink.org