We take suggestions and complaints seriously. If you wish to comment about the services we provide, make any suggestions, have constructive criticisms or have any compliments you wish to share with us, we will be delighted to hear from you.
Giving feedback
To provide feedback:
- fill out a feedback form
- take part in the Friends and Family Test
- fill out a patient survey
- leave a review on the NHS website
- phone us on 01842 828481
- hand in your comments to reception
Making a complaint
If you wish to make a formal complaint, please fill out our online form to the practice manager or ask to make an appointment to see her. All complaints are investigated fully and confidentially and will be responded to within 2 weeks of receiving the complaint.